More Info

F.A.Q'S

Tickets are only available to book online. This event has sold out three years in a row, we advise booking early to avoid disappointment. Book tickets here:

https://bookings.4-kingdoms.co.uk/book/Christmas%20at%204%20kingdoms%20adventure%20farm/55

If you have already made a booking and need to add on more tickets then please call us on 01635269678 with details of your order so we can resolve this for you.

During the event, bookings ore online only. We accept card or cash at our tills for any other purchases. 

December is our peak period, therefore the ticket prices are reduced for shows further away from Christmas. For all our available dates and prices please click here.

This is to cover the cost of third party software and card charges. This is non-refundable.

Youwill receive your tickets via email,which you can then either print off and bring them with you, or bringyour smartphone/tablet and showus the tickets to get in. Book tickets here:

https://bookings.4-kingdoms.co.uk/book/Christmas%20at%204%20kingdoms%20adventure%20farm/55

If you have an annual membership with us you get10% off. All you have to do is loginto your account and itwill then give youthe option to purchase these tickets. You can notuse this discountfor anyone that’s not included in the membership, onlyvalid for members ticket holders. Sign in here: https://www.4-kingdoms.co.uk

If you wish to amend your booking please call us on  01635269678 with details of your order so we can resolve this for you. This can be done up to 48 hours prior to your selected date.

We can exchange your tickets for an alternative date if one is available. Youwill be responsible for paying thedifference for the new date and time slot. This must be done up to 48 hours prior to your new chosen date a £5admin fee will be charged.

If you have not received or lostthe confirmation email of your ticket please email christmas@4-kingdoms.co.uk with details of your order so we can resend this for you.

Your Magical Christmas event starts atthe time you have booked your session. You should ensure you arrive 15minutes before your tour is due to start. If you are not atthe entrance on time and your tour leaves you maynot make your sleigh ride to the North Pole. The event is expected to be sold out, if you are late you may begiven the option to join your tour, missing whatthey have already completed or wait for the next availabletime slot butwe cannot guarantee this. If you knowyou’re going to be late, please phone us so we can try andmove your tour,the earlier the better.

Yes, there is free parking available on site.

On average your journey through the Magical Christmas event will take between 2.5to 3.5hrs depending on how much time you spend in The Christmas Courtyard. You will be guided through the Christmas adventure by your storytelling elf finishing with your personalised visit with Santa.

If for any reason WE have to cancel a show ticket holders will be contacted as soon as possible and given the option to either exchange their tickets to an alternative date or they will be offered a refund -this does not include the booking fee.

he Magical Christmas event is in its ninth year and is over 40,000 square feet. It is part of our 43 acres of 4 Kingdoms Adventure Play& Family Farm. This is not a “pop up” Christmas event. We have been growing and adding to our adventure park and Christmas events for several years now.This is subject to government guidelines in which case please scroll down to our Covid-19 F.A.Q’s. We operated every day in December 2020.

If after purchasing your tickets you wish to cancel the booking, we will try to offer an alternative date if one is available, provided that you do this at least48 hours prior to your selected day. Youwill be responsible forpaying the difference for the new date and time slot. Tickets are all non-refundable.

No. The event takes place inside.

Yes, we are accessible for wheelchairs/mobility scooters, but please note that our Sleigh Ride to the North Pole is in a moving room and would require you to be able to stand to get into the sleigh. If this is not possible then don’t worry, you will be able to skip this room and magically meet your party on the other side. There will also be accessible toilets available on site.

Our online booking limits each group to 1 wheelchair for the practicability and enjoyment of the whole group. Ifyou require an extra wheelchair or mobility scooter, please call us on 01635269678 so we can book you in and also reduce the group size.

Due to the interactive and immersive nature of the event, we don’t allow pushchairs/buggies. We provide seating around the eventwhere possible to help those with very small ones. However, this year we have introduced toddler sessions where pushchairs/buggies are permitted.

The Magical Christmas Adventure is suitable for all ages.This year we have also introduced toddler sessions that are more suitable for under 5’s only.For more information on this session please click here.

The booking process will ask for information about the children and adults attending the experience.This information allows us to personalise your experience and make it magical for your group. Once you are ready but before the day of your experience, head to www.4k-photos.co.uk to fill in more information about your booking. The more information you provide enables us to enhance your children’s experience and keep their belief in Christmas strong. Don’t worry if you can’t complete it all in one sitting, you’ll be able to log in to your account anytime until your visit to make additions or changes.

The Build a Bear experience and everything required to build each bear is included in every Child paid ticket.Please note that costumes and accessories for your bear can be purchased separately but are not included inthe entry price. Extra bears are available to purchase if youwish for £23.95.

Discounts are only available to our annual pass holders, who will receive 10% off tickets.We do not offer discounts for Military or Disability. However, you can save money on our Magical Christmas Adventure and After Christmas Pantomime – A Christmas Wedding, with our Bundle Package.

https://bookings.4-kingdoms.co.uk/book/4-kingdoms-presents-the-magical-christmas-adventure-2021/christmas-bundle—save-£10-per-person/58

Yes.We encourage you to capture your Christmas Memories, we also have designated photo opportunities located throughout your tour. Please feel free to share your photos on social media.

Yes. You will have access to toilets around the tour (including accessible toilets/baby change) on site.

Access to 4 Kingdoms on the day of your Christmas Experience

This year’s Magical Christmas Adventure is larger than previous years and covers more of the farm.  4 Kingdoms is only open in November for the Magical Christmas Adventure customers only.

What is open?
Open 10am – 4pm

Free Play | Soft Play | Crazy Golf | Go Karts | Football | Assault Course | Dragon Rider | Play Village | Wrigglers  | Animal Barn & Petting

Manned Rides
Open 10am – 4pm

Open at intervals during the day but not operational during adverse weather conditions.

Safari Go Karts | Primrose Express

What is closed?

Rides closed to allow for Christmas

Dinosaur Kingdom | Space Kingdom | Tractor Ride | Train Ride | The Dungeon

Closed throughout Winter

Octopus Bay Peddlerz | Lake Pedalos

Covid 19

The following is based on government advice as of the 1st September 2021 and may be subjectto change.Although we are fully COVID-19 compliant and confidentwe can safely open our doors under current governmentguidelines if their policy requires the farm park to close the Christmas event, all guests will have the option totransfer the booking to another day, move their booking to The Magical Christmas Aventure 2022 or get a refund.

If for any reason WE have to cancel a show ticket holders will be contacted as soon as possible and given the option to either exchange their tickets to an alternative date or they will be offered a refund -this does not include the booking fee.

Since the start of the pandemic, we have been keeping a close eye on the government guidelines for keeping our staff and guests safe. We can now open to full capacity but these key protocols will remain in place.

  • Our Magical Christmas Experience is equipped with excellent ventilation systems and we will continue our strict hygiene and sanitation measures throughout the venue and park with regular deep cleaning.
  • We ask that your party arrive 15 minutes before their start time to help manage the flow and movement of our guests.
  • All of our staff, cast and crew will be fully vaccinated or regularly tested.

The health and safety of our customers is important. If you can’t use your ticket please call us on 01635269678 at least48 hours prior to your selected date so we can try and move your booking. You will be responsible for paying or be refunded the difference for the new date and time slot. Tickets are all non-refundable. You can also donate your tickets to friends or family all you need to do is change the guest details to theirs.

Please contact NHS direct on 111 or NHS Test and Trace on 119 and follow Government Guidelines. The safety of our guests and staff is important, if you do test positive for Covid-19 please contactus to letusknow.

Following the current guidelines you do not need to wear face masks, the choice is optional. Our actors will not be wearing a face covering.

If for any reason WE have to cancel a show ticket holders will be contacted as soon as possible and given the option to either exchange their tickets to an alternative date or they will be offered a refund -this does not include the booking fee.

Yes. We have ‘Santatiser’ stations available throughout the tour. We ask all audience members to follow government advice on regular hand washing or the use of hand sanitiser?

How to get here

NEWBURY ROAD
HEADLEY
RG19 8JY