Join us this Christmas for a magical adventure to the North Pole, creating special family memories for years to come.
Explore the fabulous world of the Elves before heading to Santa’s lodge for a unique private audience.
From snowballs and sleighs, to presents and princesses, immersive yourself in a seasonal extravaganza; take lots of fantastic photos and come away laden with goodies and filled with Christmas cheer.
Before you book your sleigh, let’s take a sneak peek and see what delights await you on your journey…
What better way to begin a visit to the North Pole than jump on a sleigh and ride in style?
Reindeers Wilfred and Harvey will be harnessed, sprout-fuelled and ready to fly you direct to North Pole Airport; guided by an advanced magical navigation system and expertly flown by one of our elite Top Fun sleigh pilots. After all, we’d hate for you to miss the runway and take a detour through the mystical thicket that surrounds the landing area…
Check in to your destination and meet Durwood; the newly appointed Head of North Pole customs. Some say he is the smartest elf in the North (although that might be more to do with his immaculate appearance). Still, he can spot a Christmas Grinch a mile off, and heaven help anyone caught smuggling penguins. Of course there is usually nothing to worry about – so long as your paperwork is in order, your belief in Christmas is intact and you haven’t done anything naughty lately.
Good luck!
The eccentric toy inventor Socks will give you a guided tour of our ingenious Toy Research and Development facility and reveal the latest in toy innovations. He is immensely proud of all his creations – mind you, he is starting to regret installing advanced A.I. systems into Aurora, a particularly sassy toy unicorn who loves to heckle.
Drop in for a gossip with some of Santa’s favourite reindeers as they take a break from pulling sleighs. These experienced fliers have travelled far and wide and met a lot of people on their journeys. No matter who comes to visit, they always seem to know so much about you. They love to have a natter with friends new and old and they are always keen to introduce you to their new recruits.
You’ve arrived at the North’s most impressive landmark; the Ice Castle. One of the Castle Wardens is very pleased to welcome you to the castle grounds. The other castle Warden… is not.
So come on in, but please stay out. Come closer, but go away! It seems like those two will never agree, but there is one way to sort it out; a giant North Pole snowball battle. Pick a side, grab a snowball, and join the fray!
Pay a visit to the delightfully elegant Ice Princess on her magical, musical throne and be enchanted by her magnificent voice. As beautiful as she is wise, she loves to invite new friends into her home to enjoy her hospitality. Still, she never misses an opportunity to burst into song. In fact, she loves nothing more than for her special guests to join her for a boogie.
Come and take a trip down Memory Lane to see where Santa’s Elves live. Stroll through the quaint high street and don’t forget to pop in to the Bar Humbug Sweet Shop for a special Christmas treat, before heading off down the twinkling tunnel of lights.
With all the sleighs dashing to and from the North Pole, making deliveries, transporting our special visitors, and of course the most important flight of the year: Santa’s Christmas run; somebody has to make sure the whole operation is running smoothly.
Here at Sleigh Traffic Control, our Head of Flight Operations Peggy Asus monitors flight paths and makes sure all interstellar portals and wormholes are working correctly to keep the North Pole sleigh routes open and on time.
The trees have ears… and often eyes, nose and mouth too. They are probably some of the friendliest and happiest trees you are ever likely to meet. So step inside the enchanted forest and take the winding, scenic route towards Santa’s place, located at the very heart of his kingdom; the North Pole itself.
It’s time to meet the most important person in the whole of the North Pole; the big man himself, the seasonal superintendent, the festive foreman, the bringer of joy and Christmas presents, Santa Claus.
He’s joyful and jolly, marvellously magical, and he’s always ready with a wink and a witty one-liner. And of course, he’s known you and your family your whole lives, so it’s bound to be a happy reunion as you reminisce together and look towards the future.
After your visit with Santa, take some time to explore the local village, Sparkle Copse, at your leisure…
Take a stroll around the village. There are plenty of picturesque spots to capture some family snaps. Walk around the snowy trees, or pay a visit to some of the local hotspots. Here’s our handy guide to help you find your way around:
It takes a bear to Build a Teddy. Santa’s personal teddy bear Bartholomew is on hand to assist you in making your own terrific teddy that will be yours to love forever.
Home to the most talented cook and best baker in the village; mind you, they do fall behind schedule quite often, so you might have to get stuck in and lend a hand to complete your order. Keep your wits about you as you work, because the kitchen is generally quite chaotic, as befits a culinary genius.
Santa loves it when boys and girls put little treats out for his reindeer on Christmas Eve. But sometimes people leave out the strangest things – clearly they’ve never owned a reindeer of their own.
Well, never fear. Here at the Reindeer Kitchen we have expert reindeer on hand to help you prepare a tasty and nutritious snack to keep Santa’s champions flying high on their busiest night of the year.
As you leave, don’t forget to drop in to Santa’s own toy store. Here he keeps a toy for every boy and girl who comes to visit him, so that no child leaves empty handed.
You’ve come to the end of your Yuletide jaunt, so it’s time to travel home in style. Catch a supersonic train ride through the Northern forests and all the way back to the UK. It’s quite a distance, but thanks to our time-travelling hyper-technology, we’ll have you home in minutes.
Have you been a little bit naughty this year? Worried that you might have been bumped off the nice list? Well, the Naughty/Nice machine is here to set your worries to rest. It knows exactly what you’ve been up to, and can determine your naughty/nice rating with 99.99999 percent accuracy.
Typically, children tend to fair quite well with the machine, while mums and dads often find they need to pull in a few last minute good deeds to help reset the balance.
For visitors who are looking to make the very most of their trip, we offer access to an exclusive area for an extra special experience.
Contact Us
The Experience
Join us this Christmas for a magical adventure to the North Pole, creating special family memories for years to come.
Explore the fabulous world of the Elves before heading to Santa’s lodge for a unique private audience.
From snowballs and sleighs, to presents and princesses, immersive yourself in a seasonal extravaganza; take lots of fantastic photos and come away laden with goodies and filled with Christmas cheer.
Before you book your sleigh, let’s take a sneak peek and see what delights await you on your journey…
Sleigh Ride
What better way to begin a visit to the North Pole than jump on a sleigh and ride in style?
Reindeers Wilfred and Harvey will be harnessed, sprout-fuelled and ready to fly you direct to North Pole Airport; guided by an advanced magical navigation system and expertly flown by one of our elite Top Fun sleigh pilots. After all, we’d hate for you to miss the runway and take a detour through the mystical thicket that surrounds the landing area…
North Pole Passport Control
Check in to your destination and meet Durwood; the newly appointed Head of North Pole customs. Some say he is the smartest elf in the North (although that might be more to do with his immaculate appearance). Still, he can spot a Christmas Grinch a mile off, and heaven help anyone caught smuggling penguins. Of course there is usually nothing to worry about – so long as your paperwork is in order, your belief in Christmas is intact and you haven’t done anything naughty lately.
Good luck!
The Toy Factory
The eccentric toy inventor Socks will give you a guided tour of our ingenious Toy Research and Development facility and reveal the latest in toy innovations. He is immensely proud of all his creations – mind you, he is starting to regret installing advanced A.I. systems into Aurora, a particularly sassy toy unicorn who loves to heckle.
Santa’s Stables
Drop in for a gossip with some of Santa’s favourite reindeers as they take a break from pulling sleighs. These experienced fliers have travelled far and wide and met a lot of people on their journeys. No matter who comes to visit, they always seem to know so much about you. They love to have a natter with friends new and old and they are always keen to introduce you to their new recruits.
The Ice Castle
You’ve arrived at the North’s most impressive landmark; the Ice Castle. One of the Castle Wardens is very pleased to welcome you to the castle grounds.
The other Castle Warden… is not.
So come on in, but please stay out. Come closer, but go away! It seems like those two will never agree, but there is one way to sort it out; a giant North Pole snowball battle. Pick a side, grab a snowball, and join the fray!
The Ice Princess
Pay a visit to the delightfully elegant Ice Princess on her magical, musical throne and be enchanted by her magnificent voice.
As beautiful as she is wise, she loves to invite new friends into her home to enjoy her hospitality. Still, she never misses an opportunity to burst into song. In fact, she loves nothing more than for her special guests to join her for a boogie.
Memory Lane
Come and take a trip down Memory Lane to see where Santa’s Elves live. Stroll through the quaint high street and don’t forget to pop in to the Bar Humbug Sweet Shop for a special Christmas treat, before heading off down the twinkling tunnel of lights.
Sleigh Traffic Control
With all the sleighs dashing to and from the North Pole, making deliveries, transporting our special visitors, and of course the most important flight of the year: Santa’s Christmas run; somebody has to make sure the whole operation is running smoothly.
Here at Sleigh Traffic Control, our Head of Flight Operations Peggy Asus monitors flight paths and makes sure all interstellar portals and wormholes are working correctly to keep the North Pole sleigh routes open and on time.
The Enchanted Forest
The trees have ears… and often eyes, nose and mouth too. They are probably some of the friendliest and happiest trees you are ever likely to meet.
So step inside the enchanted forest and take the winding, scenic route towards Santa’s place, located at the very heart of his kingdom; the North Pole itself.
Santa’s Grotto
It’s time to meet the most important person in the whole of the North Pole; the big man himself, the seasonal superintendent, the festive foreman, the bringer of joy and Christmas presents, Santa Claus.
He’s joyful and jolly, marvellously magical, and he’s always ready with a wink and a witty one-liner. And of course, he’s known you and your family your whole lives, so it’s bound to be a happy reunion as you reminisce together and look towards the future.
After your visit with Santa, take some time to explore the local village, Sparkle Copse, at your leisure…
Sparkle Copse
Take a stroll around the village. There are plenty of picturesque spots to capture some family snaps. Walk around the snowy trees, or pay a visit to some of the local hotspots. Here’s our handy guide to help you find your way around:
Bart’s Workshop
It takes a bear to build a bear. Santa’s personal teddy bear Bartholomew is on hand to assist you in making your own terrific teddy that will be yours to love forever.
Crumble’s Cookie Decorating
Home to the most talented cook and best baker in the village; mind you, they do fall behind schedule quite often, so you might have to get stuck in and lend a hand to complete your order. Keep your wits about you as you work, because the kitchen is generally quite chaotic, as befits a culinary genius.
Reindeer Food
Santa loves it when boys and girls put little treats out for his reindeer on Christmas Eve. But sometimes people leave out the strangest things – clearly they’ve never owned a reindeer of their own.
Well, never fear. Here at the Reindeer Kitchen we have expert reindeer on hand to help you prepare a tasty and nutritious snack to keep Santa’s champions flying high on their busiest night of the year.
Toy Shop
As you leave, don’t forget to drop in to Santa’s own toy store. Here he keeps a toy for every boy and girl who comes to visit him, so that no child leaves empty handed.
North Pole Station
You’ve come to the end of your Yuletide jaunt, so it’s time to travel home in style. Catch a supersonic train ride through the Northern forests and all the way back to the UK. It’s quite a distance, but thanks to our time-travelling hyper-technology, we’ll have you home in minutes.
Naughty Nice Machine
Have you been a little bit naughty this year? Worried that you might have been bumped off the nice list? Well, the Naughty/Nice machine is here to set your worries to rest. It knows exactly what you’ve been up to, and can determine your naughty/nice rating with 99.99999 percent accuracy.
Typically, children tend to fare quite well with the machine, while mums and dads often find they need to pull in a few last minute good deeds to help reset the balance.
VIP Lounge
For visitors who are looking to make the very most of their trip, we offer access to an exclusive area for an extra special experience.
